CLIMB
Learning Options

Choose from individual classes, skill series and core series

Individual Classes

Each is one hour long and delivered online.

Enroll in, and then receive, instant access to the selected Climb class(es).

Once completed, participants may print out a customized CEU Record for their files, or for submission to Human Resources professionals or Managers. TISOH will keep a permanent record of participant CEUs.

Participants, upon completion, will also be able to print an Action Sheet, which are learning summaries from the class to help implement learned KSAs immediately.

Skill Series

Communication Series

Guest Service Series

Essential Management Series

People Management Series

Enroll in, then receive instant access to 5 required Climb classes. 

Once completed, participants will be able to print out a customized Record of Accomplishment for their files, or for submission to Human Resources professionals or managers. TISOH will keep a permanent record of participant Records of Accomplishment and CEU’s earned.

Participants will also be able to print Action Sheets for each class, which are learning summaries to help implement learned KSAs immediately.

Core Series

Core Series: Associate Level

Core Series: Supervisor Level

Core Series: Manager Level

Enroll in, and then receive, instant access to 10 required Climb classes.

Once completed, participants will be able to print out a customized Record of Accomplishment for their files, or for submission to Human Resources professionals or managers. TISOH will keep a permanent record of participant Records of Accomplishment and CEU’s earned.

Participants will also be able to print Action Sheets for each class, which are learning summaries to help implement learned KSAs immediately.

 

Single enrollee

To enroll yourself in classes or series, please add to cart and checkout. Once enrollment is completed, you will be directed to the learning management system for you to set up your account and access the class immediately.

Team / Dept enrollees

Once you complete your purchase for classes and/or series, you will be automatically set up as the group manager. You will be able to input/change names of participants whenever you please. You will be able to see seat usage and status of your enrolled team members.

You can provide your team members with access in two ways:

  1. 1, Input an email, the participant will receive an email with access information
  2. 2, No email necessary, just type in a name, then print out a customized instruction sheet to hand to the participant. The instruction sheet will have a unique website URL for the participants to use to access the class. There will also be a QR code that the participants can scan and be taken directly to the class.

Company enrollees

As an enterprise client, you will receive even more preferential pricing and a private branded login page.

Additionally, enterprise clients can avail of external LMS and single sign on capabilities.

Please contact us at group@hospitalityclimb.com

Expiration

Once a class is started (logged in and first lesson accessed), class access expires in one month.

Once a series is started (logged in and first lesson accessed), program access expires in three months.

All purchases are valid for one year.

Cancellation & Refund Policy

For individual classes or series, there is no cancellation or refund possible.

For multiple seat purchases, a pro-rated refund of unused seats is only available within the first week after purchase.

If a refund is owed, the refund will be to the person or entity who paid within 15 calendar days after the: (a) date of cancellation by a participant or entity; (b) date of termination by the institution of the enrollment of a participant.

Records

Permanent files are kept for all participants. Transcripts are available at any time after completion upon payment of a $5 fee. Requests will be processed within 5 business days.

CEU Records and Records of Accomplishment can be replaced if lost. A $20 fee will apply. Requests will be processed within 5 business days.

Have questions? Need help?
We are here for you.

Participants who have questions regarding the program or

have technical or administrative questions, email us at:

support@hospitalityclimb.com

Participants can ask follow up questions regarding the

content during their term of enrollment to the email below.

All questions will be answered within 48 hours (Monday - Friday).

questions@hospitalityclimb.com.

Thank you for your interest in CLIMB! We will respond shortly.
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