Hospitality Climb is a program owned and operated by Hospitality Experts Consortium LLC, d/b/a The International School of Hospitality (“TISOH”). Hereinafter, “Client” refers to the purchasers and end users of the Hospitality Climb program and any classes and series within.
TISOH reserves the right to change the course content and/or delivery method without notice or liability to Clients.
All content included on this site or the learning management system for Climb, such as text, graphics, logos, images, audio clips, and digital downloads, is the property of Hospitality Experts Consortium LLC, d/b/a The International School of Hospitality (“TISOH”) or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of TISOH and protected by U.S. and international copyright laws.
In no event shall TISOH be liable for indirect, incidental, consequential damages, or damages for loss of profits, revenue, incurred by Client arising from the use of the Climb program, whether in an action in contract or tort, arising from Client’s access to, or use of, the program materials. TISOH’s liability for damages under this agreement shall in no event exceed the amount of the pricing and fees paid to TISOH by the class participant involved.
Should any taxes (including but not limited to any goods and services tax or other value added tax), levies, fees, charges or duties be imposed, levied or become payable in respect of the services of the Climb program, the Client will pay any and all such taxes, levies, fees, charges and duties, in addition to any other payments due. In the event TISOH pays any such tax or assessment, the Client will immediately reimburse TISOH upon demand.
Disclaimers of Warranty
TISOH expressly disclaims all warranties, express or implied, including but not limited to the reliance, implied warranty of merchantability or fitness for a particular purpose and non-infringement. TISOH does not and cannot warrant the performance or results Client may obtain by using the program materials. The program materials and services provided are all provided on an "as is" and "as available" basis and Client assumes all risk associated with the use thereof.
Client agrees to indemnify and save harmless TISOH from any and all liability to third parties, as well as TISOH’s cost of litigation (including without limitation TISOH’s attorney fees), resulting from any breach of this Agreement or any misuse, alteration, plagiarism, or unauthorized use or dissemination by Client of the program materials.
Participants may be terminated by the School for failure to abide by school policy, disruptions, academic dishonesty, gross misconduct, sexual harassment offenses or for representing the School in an unprofessional manner. Upon termination, the School will communicate with the participant via certified mail the decision, an explanation and the effective date. The School’s decision on termination is final. Participants may also withdraw voluntarily. Refunds will be made based on the Climb program’s standard refund policy.
Account for Student Indemnification
Per NRS 394.441, there is an account for student indemnification which may be used to indemnify a student or enrollee who has suffered damage as a result of: discontinuance of operation or violation by such institution of any provision of NRS 394.383 to 394.560. Please review NRS 394.553 for further clarification.
TISOH is accredited by the Accrediting Council for Continuing Education & Training (ACCET). The School is licensed by the Nevada Commission on Postsecondary Education and authorized under Federal Law by the U.S. Department of Homeland Security to enroll non-immigrant students. TISOH is also an approved training provider of the Southern Nevada Workforce Investment Board. TISOH is VA approved and eligible to receive veteran benefits and funding.
The International School of Hospitality is committed to the principle of equal opportunity and equal treatment for all its students, faculty, and staff. Consistent with this principle, it is therefore the policy of the School to provide an inclusive and welcoming environment for every participant and TISOH employee. The School is committed to ensuring that all participants and employees are able to enjoy an educational environment free from discrimination. TISOH does not discriminate on the basis of race, sex, age, color, religion, national origin, marital status, gender, sexual orientation, or disability in offering access to its educational programs and activities or with respect to employment terms and conditions.
ACCET COMPLAINT PROCEDURE
This institution is recognized by the Accrediting Council for Continuing Education & Training (ACCET) as meeting and maintaining certain standards of quality. It is the mutual goal of ACCET and the institution to ensure that educational training programs of quality are provided.
When issues or problems arise, students should make every attempt to find a fair and reasonable solution through the institution’s internal complaint procedure, which is required of ACCET accredited institutions and frequently requires the submission of a written complaint. Refer to the institution’s written complaint procedure which is published in the institution’s catalog or otherwise available from the institution, upon request. Note that ACCET will process complaints which involve ACCET standards and policies and, therefore, are within the scope of the accrediting agency.
In the event that a student has exercised the institution's formal student complaint procedure, and the problems or issues have not been resolved, the student has the right and is encouraged to take the following steps:
- Complaints should be submitted in writing (by email or mail) to the ACCET office. Complaints received by phone will be documented, but the complainant will be requested to submit the complaint in writing.
The letter of complaint must contain the following information: a) Name and location of the ACCET institution; b) A detailed description of the alleged problem(s); c) The approximate date(s) that the problem (s) occurred; d) The names and titles/positions of all individual(s) involved in the problem(s), including faculty, staff, and/or other students; e) What was previously done to resolve the complaint, along with evidence demonstrating that the institution's complaint procedure was followed prior to contacting ACCET; f) The name, email address, telephone number, and mailing address of the complainant. If the complainant specifically requests that anonymity be maintained, ACCET will not reveal his or her name to the institution involved; and g) The status of the complainant with the institution (e.g. current student, former student, etc.).
- In addition to the letter of complaint, copies of any relevant supporting documentation should be forwarded to ACCET (e.g. student’s enrollment agreement, syllabus or course outline, correspondence between the student and the institution).
- SEND TO:
ACCET CHAIR, COMPLAINT REVIEW COMMITTEE 1722 N Street, NW, Washington, DC 20036
Telephone: (202) 955-1113 Email: firstname.lastname@example.org Website: www.accet.org
Note: Complainants will receive an acknowledgement of receipt within 15 days.